Buyer’s Policy
Buyer Policy with IMA USA Shop
At https://imausashop.com/, we maintain a safe, reliable, and fair marketplace for both the buyers and the sellers. Being a buyer at IMA USA Shop, we request you understand the policies that we offer before you trade in. Please note that at IMA USA Shop, you are not buying from us but several other sellers around the world.The policies at IMA USA SHOP are purposive to:
– Ensure the safety of our buyers and sellers
– Make certain of a fair marketplace for our visitors
– Protect the rights of buyers and sellers
– Eliminate scams and other risks
Following are the conditions that we permit in case of returns of the products: – The product that you are willing to return should have original tags, a user manual, and a warranty card.
– The product must be returned in an undamaged condition. Do not put any stickers or tape on the packaging boxes.
Please note that the order number and the tracking number should be submitted along with your return package.
The buyers at IMA USA Shop are liable to understand that:
1) At IMA USA Shop, we highly discourage the profiles that use fake contact information. There are a lot of times when buyers need to be connected to the seller, and therefore correct contact information is required.
2) Request the seller for the cancellation of the order. Only a seller is allowed to cancel transactions and orders. Please consider that the cancellation of the order should not be based on discriminatory purposes.
3) Each seller you are ordering from has different returning policies. Therefore, before you trade, please clear the return terms.
4) Your reviews keep our website going; however, we do not accept any hateful comments that include obscene language or imagery or any other content that violates the content policy.
5) The use of false shop review scores is highly discouraged.
At IMA USA SHOP, some of the following issues are not regarded. Some of these are:
– In the case of returns of items, any items that have been already worn, torn, or the receipt of the order is misplaced are not considered.
– Any delivery issues after the agreement between the seller and buyer are not considered.
In case of any violation of the rules, IMA USA Shop
reserves all the right to take strict action against your buying profile.