BUYER'S POLICY
At IMA USA Shop https://testv13.demowebsitelinks.com/IMA-USA-Shop/, we are committed to providing our customers with the best possible online shopping experience. Our buyer policy outlines our guidelines for purchasing products from our online store, including refunds, returns, and exchanges. By purchasing from our store, you agree to our buyer policy.
Ordering Products
When you place an order on IMA USA Shop, you agree to provide accurate and complete information about yourself, including your name, billing address, shipping address, and payment information. We have the right to cancel any order that we suspect to be fraudulent or unauthorized.
Payment
We accept major credit cards and PayPal as payment for our products. You will be charged the total amount of your order at the time of purchase. All prices listed on our website are in US dollars.
Shipping
We strive to ship your order as quickly as possible. Most orders are shipped within 24 to 48 hours of being placed. Shipping times may vary depending on your location and the shipping method you choose. Please refer to our Shipping Policy for more information.
Returns and Refunds
Your utmost satisfaction with your purchase is our goal. If you do not like your purchase for any reason, you have 30 days from the date of purchase to return it for a full refund, excluding shipping charges. For additional details, please refer to our return policy.
Exchanges
If you receive a defective or damaged product, you may exchange it for a new one. Please refer to our Exchange Policy for more information.
Customer Service
Our customer representative team is available to answer any questions or queries you may have. You can contact us via email or phone during business hours.
Customers at the IMA USA Shop should be aware of the following:
- • At IMA USA Shop, we strongly disapprove of accounts that use false contact information. Due to the frequent need to connect buyers and sellers, accurate contact information is essential.
- • Request the cancellation of the order from the merchant. Transactions and orders can only be canceled by a seller. Please keep in mind that there should be no discriminatory motives behind the cancellation of the order.
- • The return policies of the sellers from whom you are purchasing vary. As a result, make sure you understand the return policies before trading.
- • Your reviews assist us in maintaining our website, but we have the right to remove any critical feedback that is abusive, vulgar, or otherwise in violation of our content policy.
- • Using fictitious shop review ratings is strongly discouraged.
Thank you for choosing IMA USA Shop for your online shopping needs. We appreciate your business and hope your shopping experience with us is smooth and pleasant.
SELLER'S POLICY
We uphold a secure, trustworthy, and equitable marketplace for buyers and sellers at https://testv13.demowebsitelinks.com/IMA-USA-Shop/.
We anticipate you to refrain from adding any content to IMA USA SHOP as a merchant if there are:
- 1) Any words or images that are hateful or offensive.
- 2) Any material covered by the anti-discrimination policy.
- 3) Any content that violates the users' safety or contains threats.
- 4) Any information that is untrue or deceptive.
- 5) Any false advertising and promotions.
- 6) Any material that rates X items.
In order to guarantee that IMA USA Shop is a secure environment for everyone, all sellers must:
- • Include all the correct information, including contact and product details. To keep customers informed of changes, it is vital to update the information periodically.
- • Do not misuse the IMA USA Shop features.
- • Avoid engaging in any behavior that violates the rights of the clients.
- • Avoid engaging in any actions that violate the rights of other merchants. We strongly oppose artificially boosting website traffic. Avoid writing unfavorable reviews of the profiles of other vendors or engaging in any other behavior that might harm the writer.
- • Remember that any price increases for the product after submitting your order should be removed.
Positive product reviews are severely discouraged at IMA USA Shop to increase sales.
- • As a vendor, you are not allowed to post positive reviews for your goods. In addition, reviewing goods from other merchants is not permitted.
- • You are not allowed to submit only positive reviews about yourself.
- • Giving incentives for writing favorable product reviews is strongly discouraged.
In the event of any rule violations, IMA USA Shop reserves the right to take severe action against your selling profile.
RETURN POLICY
Your purchases from https://testv13.demowebsitelinks.com/IMA-USA-Shop/ will be up to par with industry standards and satisfy all of your requirements, thanks to IMA USA Shop's guarantee policy. In addition, we promise that you will be completely satisfied with our return policy.
Return and Exchanges
- • If you have any issues with the product(s) you've purchased, you have 30 days to exchange or return the item(s).
- • The IMA USA Shop only accepts returns and exchanges on brand-new and unworn items with all tags attached and original packaging.
- • Due to sanitary concerns, IMA USA Shop does not accept returns or exchanges for undergarments or face masks. However, we offer returns and exchanges if any product has manufacturing faults.
Return and Exchanges within the United States
Your purchases from https://testv13.demowebsitelinks.com/IMA-USA-Shop/ will be up to par with industry standards and satisfy all of your requirements, thanks to IMA USA Shop's guarantee policy. In addition, we promise that you will be completely satisfied with our return policy.
Return and Exchanges
- • If you have any issues with the product(s) you've purchased, you have 30 days to exchange or return the item(s).
- • The IMA USA Shop only accepts returns and exchanges on brand-new and unworn items with all tags attached and original packaging.
- • Due to sanitary concerns, IMA USA Shop does not accept returns or exchanges for undergarments or face masks. However, we offer returns and exchanges if any product has manufacturing faults.
Return and Exchanges within the United States
- • Free exchanges and returns are available for every order placed within the US.
- • Customers can visit our Fast and Easy Return Center to manage their exchange or return requests and print the postage label.
Return Policies
- • In case of a return, the total cost of the item(s) will be deposited back into the account previously used to make the transaction.
- • The returns may take up to 14 business days to process.
Exchange Policies
Please note that inventories may have an impact on exchanges. You will receive a refund if the items are not available.
• Exchanges for product(s) of equal value
No additional fees or refunds would be assessed in the event of an exchange for product(s) of equal value.
• Exchanges for the product(s) of lesser value
If you exchange a product(s) for one of lesser value, the difference in the amount will be credited to the original account used to make the purchase or to your PayPal account. Please note that it may take 14 business days for the amount to appear in your account.
• Exchanges for item(s) of greater value
If you exchange an item for an item(s) of greater value, the difference will be charged to the account you used to make the original transaction. If the initial purchase was made using PayPal, you must return the item before ordering a replacement (s).