You'll find the latest updates, announcements, and news about our brand and products on IMA USA SHOP's news page. We're excited to share our journey with you and inform you about our latest developments.
Whether it's a new product launch, an upcoming sale, or an exciting partnership, you'll find it all here on our News page. We believe in transparency and keeping our customers up-to-date on what's happening within our brand.
Our News page is also great for learning more about our team and company culture. We'll share interviews with our team members, behind-the-scenes glimpses of our offices and events, and other insights into what makes us who we are.
We're passionate about what we do, and we want to share that passion with you! We believe that staying connected with our customers is crucial to our success.
If you have any questions or feedback, please don't hesitate to reach out to us. We're always happy to hear from our customers and share our journey with them.
The rules and regulations at the IMA USA shop are based on our previous experience of how we can protect our customers while they surf through our site. To make sure that you are staying safe while using our site, please keep in mind the following regulations;
At IMA USA Shop, we don’t allow the buying and selling of rated-x products, drugs, and other inappropriate products. Any seller that will be found while exchanging any such item would be suspended from our site and would not be able to operate anymor
We respect the feedback of our clients. However, it is necessary for our customers to be liable to guidelines and policies and refrain from using phrases that promote hatred/discrimination.
Our selling policies include the guarantee of refunding the money in case of any mishap; however, IMA USA Shop reserves all the right to disclaim the money-back policy if the issues are found inconsiderable.
https://imausashop.com/ is committed to excellence and the full satisfaction of our customers. https://imausashop.com/ proudly offers shipping services. Be assured we are doing everything in our power to get your order to you as soon as possible. Please consider any holidays that might impact delivery times. https://imausashop.com/ also offers same-day dispatch.
1. SHIPPING All orders for our products are processed and shipped out in 4-10 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there is a significant delay in the shipment of your order, we will contact you via email.
2. WRONG ADDRESS DISCLAIMER It is the responsibility of the customers to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately if you believe you have provided an incorrect shipping address.
3. UNDELIVERABLE ORDERS Orders that are returned to us as undeliverable because of incorrect shipping information are subject to a restocking fee to be determined by us.
4. LOST/STOLEN PACKAGES https://imausashop.com/ is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it, please report it to the local authorities.
5. RETURN REQUEST DAYS https://imausashop.com/ allows you to return its item (s) within a period of 7 days. Kindly be advised that the item (s) should be returned unopened and unused.
6. OUT OF STOCK ITEM PROCESS https://imausashop.com/ has the following options in the event there are items that are out of stock https://imausashop.com/ Wait for all items to be in stock before dispatching.
7. IMPORT DUTY AND TAXES When dealing with https://imausashop.com/, you have the following options when it comes to taxes as well as import duties: You have the option to decide whether you want to pre-pay taxes.
8. ACCEPTANCE By accessing our site and placing an order, you have willingly accepted the terms of this Shipping Policy.
9. CONTACT INFORMATION In the event you have any questions or comments, please reach us via the following contacts: Phone – 616-633-0999